Categories

How to Lock and Unlock a Rho Card

You can lock or unlock your Rho Card (or your employees' cards) from the Cards tab within the Rho dashboard.

To lock a card, first navigate to the Team Cards sub-tab and select the desired card. In the Card expansion page, click the Actions button, then select Lock Card from the dropdown menu.

Screen Shot 2023-10-11 at 8.16.26 PM.png

A confirmation window will display asking you to confirm your change. Click the Yes, Lock Card button to finish.

Once a card has been locked, it will be inactivated and displayed in the Inactive Cards section of the My Cards page.

To unlock a card, follow the same steps, but click Unlock Card in the Actions menu. On the confirmation window display, click Yes, Unlock Card, and you'll then be able to use your card.

Rho is a fintech company, not a bank. Checking and card services provided by Webster Bank, N.A., member FDIC; savings account services provided by American Deposit Management Co. and its partner banks.