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Corpay business credit card reviews: Is the Corpay credit card right for you?
Learn more about the Corpay credit card.
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1 minute
July 31, 2024
Corpay offers digital AP automation, cross–border payments, and corporate credit cards to control business spend. The company helps businesses eliminate manual processes, control spend, and reduce fraud.
This post is helpful for business owners who are evaluating Corpay's business credit card and its competitors. Insights are based on the Corpay website and third-party reviews.
Key highlights:
Control spend, boost efficiency, and earn up to 1.25% cashback with Rho.
Corpay’s spend management solution allows businesses to manage spend and automate accounting reconciliation, approvals, and vendor payments.
In January 2021, the public global business payments company FLEETCOR acquired Corpay to expand its AP and vendor payments and vehicle and mobility solutions capabilities. Following the acquisition, FLEETCOR rebranded Corpay as Corpay One.
Corpay’s primary value proposition is allowing managers to monitor business bills effectively using custom controls and timely reporting. Here are the use cases and offerings for Corpay’s three platform solutions.
Corpay provides procure-to-pay and payment automation capabilities.
Corpay uses OCR text recognition and ML technology to automate data entry when invoices are received. Invoices are matched to POs, and approvers are notified automatically.
Here are some key features:
All communications and data are stored in one location so stakeholders can quickly access needed information. A centralized location makes bookkeeping and accounting tasks easier to complete.
Corpay offers a trading platform and integrated payment solutions for global payments. Users can work with Corpay to manage currency risk and reduce the impact of currency fluctuations.
The platform includes these features:
Corpay aims to make it easy to move money and support your company’s global operations.
Corpay’s commercial cards help business owners manage spend, centralize expenses, and automate reconciliations in an all-in-one solution. Corpay Multi-Card consolidates all T&E, fuel, and expense programs to improve travel and purchasing management.
Commercial cards include these features:
Users can add the ExpenseTrack app to Corpay Mastercard to leverage automated coding and approvals from any device. The platform offers over 100 existing integrations, including NetSuite, Sage, QuickBooks, and Microsoft.
Corpay’s platform is designed for the SMB market and focuses on global operations. It is used by many companies, especially those with distributed workforces, that operate globally and need global payment support and processing.
Examples include trucking businesses, wholesale distributors, and businesses with traveling sales teams.
A corporate credit card helps companies manage their business expenses and budgets. It’s often used for expenses like travel, digital ads, client entertainment, cloud computing, SaaS software subscriptions, and more.
However, the market for corporate credit cards varies widely. Some offer better cashback or points, while others incorporate technology more than their peers. For example, a Capital One or Chase card is what-you-see-is-what-you-get; you pay for expenses and receive a monthly statement.
These cards are different. Business cards are designed to meet the needs of small businesses, while larger businesses use a corporate cards.
Review the card issuer's written terms in detail to fully understand the pros and cons of the card you use. Research each card’s payment terms, annual fee, other expenses, and eligible purchases to earn rebates and other rewards.
Here are some important differences between these cards:
New businesses may use credit cards to finance purchases rather than apply for a traditional short-term loan, such as a line of credit.
Business owners may be personally liable for paying a business card balance, and owners must provide their credit score when applying for a business card. The card issuer will run a credit check and review credit data from Equifax, Experian, or another credit reporting agency.
Owners do not have personal liability for corporate cards. Instead, the business is liable for payments, and credit application approval is based on the company’s finances. Card issuers will analyze data from Dun & Bradstreet and other providers to assess business creditworthiness.
Using a corporate card or business card responsibly helps firms build business credit. Beginners who use business credit carefully over time can apply for credit line increases.
On average, corporate card users spend more and have more transactions than business card holders. Corporate cards have stricter approval requirements because corporations need larger credit limits.
A credit card allows the cardholder to carry over an unpaid balance and pay interest. The Corpay One Mastercard, however, is a charge card. You cannot carry a balance forward, and your spending must be repaid at the end of the statement period.
Without automation and proper controls, using corporate credit cards may lead to unapproved spending and generate accounting errors.
The business is liable for paying corporate credit card balances, and controls must be in place to minimize unapproved transactions. Cardholders must be alerted to submit receipts immediately so that approvers can quickly review and approve expenses.
If credit card management isn’t automated, many transactions may not be reviewed until the credit card statement is received. Even worse, a company with poor controls may approve a fraudulent credit card transaction payment.
When credit card transactions aren’t posted to the correct expense accounts, the financial statements are incorrect, and management can’t assess budget performance or profitability.
Several factors contribute to the problem, including poorly implemented workflows, coding errors, and delays in reviewing budgeted vs. actual spending (variance analysis).
Business card users can earn rewards for spending and take advantage of discounts and perks the card issuer offers. Owners can pay for products and services without using cash, and the business owner can build their personal credit rating.
This section goes into detail on Corpay and how well it serves customers. The discussion is based on verified user reviews from G2 and other third-party review sites.
Users generally like Corpay’s AP automation platform, the ability to use multiple payment methods, and the real-time expense tracking and reporting capabilities. Customers use the reports to identify areas where the firm can reduce costs.
Several customers use Corpay’s integration with ERPs and other accounting tools. The QuickBooks Online integration is particularly effective, according to reviews.
Some users point out occasional glitches in Corpay processing and delays in extracting data from PDFs and other documents. Users must email customer support, and Corpay gets mixed reviews on customer support effectiveness. Some feel that the platform could be cheaper.
Reviewers like setting up multiple international transfers using Corpay’s FX conversion rates. Corpay immediately sends confirmation of each transaction, and records are updated in real-time. Overall, users are satisfied with Corpay’s FX support.
Some reviewers comment that Corpay’s exchange rates are slightly less attractive than those of some competitors, but they stick with Corpay for smooth transaction processing.
Several reviewers feel that customer support is needed more than just credit cards. Some complain about poor communication, why credit limits are reduced, and slow responses to resolve credit card issues.
Users mention that Corpay does not charge monthly or annual maintenance changes, and there are no minimum balance requirements. According to several reviewers, Corpay One Mastercard’s integration with the bill payment system is helpful.
Corpay charges 2.9% transaction fees for payments made through Corpay One and late payment fees of $75 or 12.25% of the new balance, whichever is greater. Reviewers feel that these fees are higher than other business credit cards.
Corpay offers Plus ($69/month), Pro ($129/mo), Premium ($209/ mo) pricing, and Custom pricing for larger businesses. Pricing is based on the number of transactions processed per month.
Businesses with complex spend management needs must reach out to their sales team for a custom quote.
Here are the pros and cons of using Corpay’s platform:
Corpay’s AP automation reduces hardcopy documents and manual processing. Many users feel that the platform is intuitive and that navigating the system is straightforward. Corpay’s QuickBooks Online integration is effective.
Corpay has implementation and performance issues that make managing payments and expenses more challenging. Monthly platform fees and other costs can add up quickly as companies grow and process more transactions.
AP point solutions make establishing full control and visibility over spending more difficult than integrated finance solutions with AP capabilities, such as Rho. Corpay customers must add other solutions to the tech stack to manage business checking accounts and treasury capabilities.
Users must email customer support rather than call. Corpay’s AP automation and global payments support are generally effective, but business card customer support is not. Users complain about confusion over credit limits and business card issues take too long to resolve.
Users mention glitches and lags with the platform. Some customers report problems with importing documents due to formatting issues. Several reviewers believe that payments should be sent to vendors promptly.
Corpay’s fee for the core platform is relatively expensive, and customers must pay higher fees to upgrade to other features and tools. Business card transactions and late payment fees exceed business credit card competitors.
Look for a business credit card fully integrated with your payments, accounting, and finance systems. Newer technology companies like Rho have introduced ‘smart’ corporate credit cards that provide additional capabilities, including:
Did you know? The Rho corporate credit card offers up to 1.25% cashback on all purchases and has zero platform fees.
When using corporate cards backed by an integrated expense management platform, managers can solve these headaches and fully control company spending with complete visibility in real-time.
Benefits include:
Many competitors offer business credit cards; some provide other accounting and spend management capabilities on the same platform. Here are three competitors in the business credit card market.
Based in New York, Rho is a comprehensive finance automation platform that empowers startups, SMBs, and middle-market companies with tools to boost their bottom line and operate more efficiently.
In one platform, businesses can access corporate credit cards with spend controls, automated expense management and accounts payable, business banking, and treasury management – all without platform fees.
Rho integrates with QuickBooks Online, Oracle NetSuite, Microsoft Dynamics 365 Business Central, and Sage Intacct. Rho also supports flat-file CSV exporting, so you can automatically tailor transaction categorization to your business needs.
The Rho platform is free, though the Rho Prime Treasury capability does have a small annual management fee, which depends on the amount invested but caps out at 0.60%. Learn more about the latest rates at rho.co/treasury.
Rho is a great fit for SMBs and startups. Business owners use Rho as a single solution for corporate cards, expense management, payments, banking, and treasury. Startup founders can effectively manage finances with a lean team, saving time and money.
Corpay’s implementation process takes longer than that of many competitors. Customer service responses are not always timely, and users often have to wait for follow-up. Some users feel that vendor payments are not processed fast enough.
Rho helps lean finance teams gain greater control and visibility over their cash and boost their operational efficiency. Customers are assigned a Dedicated Rho Specialist, and the company provides effective customer support so that users maintain productivity.
Brex provides corporate cards, expense management, travel, and bill pay software solutions. The platform offers real-time expense tracking and variance reporting. Brex’s customers can do business in several different currencies.
Brex corporate cards can be issued digitally or in physical form. Spending limits can be set by dollar amount or vendor, and cards can be used for recurring payments. Brex can also pay reimbursements utilizing the employee’s local currency.
Brex automates document collection, and users can set up approval workflows. The platform speeds up the month-end close using automation. Finally, the card offers cashback rewards, and the Exclusive Rewards program pays higher rewards for more card use.
Brex provides ERP integrations with NetSuite, Xero, Sage, and QuickBooks.
Brex requires you to book a sales call to get a specific quote.
While it has attempted to move upmarket to enterprise-size businesses, Brex largely caters to venture-backed startups. A Brex account also generally requires customers to maintain a cash balance of at least $25,000 to maintain any credit limit.
If you are not a venture-backed business, consider evaluating Rho for your corporate card, business banking, expense management, or AP needs.
Brex targets VC-backed startups, and Brex does not support traditional small businesses that are not venture-backed.
Corpay focuses on the SMB market, particularly businesses that process global payments. Both Brex and Corpay users report problems with access to customer service, and both firms charge platform fees.
Brex has a complicated card rewards structure based on payment frequency and card use. Corpay’s reward structure is less complex, but the platform charges higher fees for late payments. Reviewers comment that fees can quickly add up on both platforms.
How does Brex compare to Rho and Ramp? Read our latest post comparing all three modern finance solutions to learn more.
Based in New York, Ramp is a fintech company initially launched in 2019 as a corporate card and expense management platform combo and has since expanded its product capabilities to include bill payments, procurement, and accounting integrations.
Ramp’s mission is to help build healthier businesses through its platform, which allows companies to control spending, save time, and automate busy work.
Ramp’s products include Visa corporate cards that offer up to 1.5% cashback, expense management, procurement, accounts payable, vendor management, working capital, a mobile app, and other core features built into their platform.
Key features include:
Some of Ramp’s basic features are free to use. It’s important to note that Ramp customers must sign up for Ramp Plus to access many of the platform’s marquee features, including ERP integrations, purchase order management, and premium customer support.
As of this article’s publishing date, Ramp Plus is $12 per user per month (when billed yearly; $15 per month otherwise). However, larger enterprise organizations must contact Ramp Sales for a more specific quote if they want important features like multi-entity support.
The Ramp Card is a great corporate card program for startups, with many resources specifically geared toward the VC-backed community. If your company is a Series A to Series C-funded business, Ramp can support your operation as you add more cardholders and approvers.
Larger growth companies that need streamlined approvals, expense management, and structured workflows should consider Rho.
While Ramp has positioned itself as a strong credit card and spend management solution for VC-backed startups, it is most effective for businesses with narrower financial needs. Corpay also offers a strong global payment solution and focuses on customers who need it.
Corpay and Ramp offer a corporate card solution, expense management, and AP capabilities. These solutions effectively support startups in the early stages while saving time for processes like month-end close.
However, Corpay and Ramp fall short in customer support and comprehensive financial management. With customer support confined to email for Corpay, Ramp, and Ramp Plus customers, response times may be slower than desired.
Furthermore, lacking built-in business banking or treasury management capabilities means businesses must pair Corpay and Ramp with a separate banking solution, leading to potential inefficiencies.
After reviewing the Corpay business credit card and other business credit card solutions on the market, think about the features and tools that are most important for your business.
And if you still need help choosing a business credit card, let's make this easy.
If:
All wrapped up in unbeatable pricing and 24/7 customer support sounds nice to you, so you should consider Rho.
Schedule time with a Rho payments expert today!
Competitive data was collected as of March 9. 2024 and is subject to change or update.